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The SQI Description Is Not Displayed On The Billable Charge Page (Doc ID 1633823.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.2.0.0.0 [Release 2.1 to 2.2]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework

The SQI description is not displayed on the Billable Charge page.

On the "Billable Charge" pages' "SQ Details" tab, when a user chooses a Service Quantity Identifier, the SQI description is not displayed before the billable charge is saved, which makes it very difficult for the users to identify the different SQI on the same billable charge template

Step to replicate:

1. Make sure the Billable Charge Template to use has SQ Details

                         Billable Charge Template

2. Attach the Billable Charge Template in an SA Type

                  Attach the Billable Charge Template in the SA Type

3. Create an SA with the SA Type that has the Billable Charge Template attached

4. Add a Billable Charge

                  Add a Billable Charge

5. Go to SQ Details tab of Billable Charge Template

                 UOM, TOU and SQI description is not populated

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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