Invalid Request / Error while Processing Request on Login via SSO (Doc ID 1634633.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On : 7.3.3.2.0 version, Install and Upgrade Issues

When attempting to connect to Infrastructure via Single Sign-On (SSO), the following error occurs.

User Interface Error:
Invalid request / Error while processing request.

Websphere Log Error:
[3/7/14 13:23:23:371 EST] 00000018 servlet E com.ibm.ws.webcontainer.servlet.ServletWrapper service
SRVE0068E: Uncaught exception created in one of the service methods of the servlet /login.jsp in application rpf2.
Exception created : java.lang.NullPointerException
at com.ibm._jsp._login._jspService(_login.java:1108)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)

Steps:
1. Configured SSO.
2. Configured SSO within Infrastructure.
    System Configuration --> Configuration
    Checked SSO Enabled and filled all the SSO setup.
3. Re-start all services.,
4. Attempted to connect via SSO and immediately received the error.

Cause

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