How To Make Reversal Writeoff Where Writeoff Performed By OOB Collection Action Writeoff? (Doc ID 1634635.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Would like to understand how to perform reversal writeoff at bill unit level, especially where writeoff was done by OOB collections action.

The following steps were performed:

1. Configured collections scenario in which the last collections action is the OOB writeoff action(action_type = writeoff_billinfo). Collection target of action is parent and all members.
2. The opcode which is invoked by OOB collection writeoff action is PCM_OP_AR_BILLINFO_WRITEOFF and this opcode will do writeoff at bill unit level.

Assuming a business scenario in which payment can arrive after execution of OOB writeoff collections action from collections scenario, how can reversal writeoff be performed for such a scenario?
 

Solution

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