My Oracle Support Banner

Creating Dashboard Criteria Results in Application Error When Performed by Non-English User or UTF-8 Encoded Character Used in Search Criteria (Doc ID 1634804.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.2.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When configuring the query for Dashboard with non-English user, or the search criteria contains UTF-8 encoded character, below error occurs.

ERROR

Application Error
This feature did not perform as expected. Please contact your Agile Administrator.

Steps to Reproduce

1.Login to Web Client
2. Goto My User Profile > Preference, and change Language to either of the following languages: Japanese, Chinese, Korean
3. Relogin to Web Client
3. Goto Dashboard, and click on Option Tab1
4. Click Configure button of Table 1
5. Keep below information, and Next
Table Name: Table 1
Display Type: Table
6. Select Advanced Search, and click on Define Query
Projects
Status Not In Default Activities.Complete
and Finish
7. Next
8. Finish
9. Gets Application Error


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.