P6 Web Services and Integration API Errors: "Invalid database instance while checking authentication mode" and "YOUR DATABASE MAJOR SCHEMA VERSION DID NOT MATCH THE VERSION EXPECTED BY PRIMAVERA"

(Doc ID 1634957.1)

Last updated on DECEMBER 01, 2017

Applies to:

Primavera Web Services - Version 8.1.1.0 and later
Primavera P6 Professional Project Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Information in this document applies to any platform.

Symptoms

The following error occurs when logging into the P6 Integration API or Web Services:

Invalid database instance while checking authentication mode.


An error similar to the following error will also be displayed in PrimaveraLogs:

YOUR DATABASE MAJOR SCHEMA VERSION DID NOT MATCH THE VERSION EXPECTED BY PRIMAVERA
EXPECTING: <CURRENT APPLICATION VERSION> FOUND: <EXPECTED DATABASE VERSION>
FOR DATABASE: <database connection string>
DATABASE WILL NOT BE AVAILABLE
e.g. YOUR DATABASE MAJOR SCHEMA VERSION DID NOT MATCH THE VERSION EXPECTED BY PRIMAVERA
EXPECTING: 0820 FOUND: 0830
FOR DATABASE: jdbc:oracle:thin:@localhost:1521:ORCL
DATABASE WILL NOT BE AVAILABLE

Cause

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