SITMAIN Fails With 'Record Locked By Another User' Error When Run With Multiple Threads (Doc ID 1635006.1)

Last updated on APRIL 15, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms


In Oracle Retail Merchandising System (RMS) 13.2.x, running the SITMAIN batch in multithread mode causes the records to lock.


Steps to Reproduce:

1. Set up a link between an item list containing a single item and a location list containing multiple locations in the RMS front end.
2. Ensure the SITMAIN batch is configured to run 10 threads.
3. Run all 10 threads together from UC4 or other scheduler.
4. Observe the jobs all fail with an error referencing a lock by another user.
5. Reset each thread one at a time.
6. Run the threads individually.
7. See all the jobs complete successfully.

Changes

 

Cause

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