ReIM Detail Screen Times Out Upon Creating Large Invoices (Doc ID 1635388.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.2.x, we find that when we create invoices that have large numbers of items attached to them, the Detail screen goes blank due to a timeout.


Steps to Reproduce:

1. Fill in all the details in Invoice Header screen for an invoice that contains many items.
2. Go to the Detail screen and select the Receipts.
3. Click on 'Default from Receipts' button.
4. After ~one hour of processing, an 'Internet Explorer cannot display the page' error appears.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms