OSM Order Cancellation - Task Cannot Roll Back (Doc ID 1636403.1)

Last updated on DECEMBER 18, 2014

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

Cancellation for some tasks cannot proceed to the next task. The task is stuck on the current task and no manual workaround has been found to skip the  current task.

<ExecuteThread: '21' for queue: 'oms.web'>

Cause

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