Clicking Bill+ in Favorite Links Does not Default the Account Id on the Bill from the Current Context

(Doc ID 1636437.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


Upon upgrading from CCB 2.2.0 to CCB, the behavior of the Bill+ favorite link changes. Clicking this link adds a new Bill, but the Account ID on the Bill remains empty and is not defaulted from the current context as was the case in CCB 2.2.0. The Bill+ favorite link is using base Navigation Option 'CI0000000798'.
How to resolve this issue?


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