ConfigLab Process Does Not Produce Log With Non-ascii Characters

(Doc ID 1636712.1)

Last updated on AUGUST 14, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


When running ConfigLab processes with trace options selected, process fails if the debug information contains non-ascii utf-8 characters (eg. in object descriptions). Perl script cobol/source/dm/CLBDSYNC.plx fails with error "Wide character in print". The workaround is to explicitly set encoding of log file in cobol/source/dm/CLBDSYNC.plx - in mymain() function after:


add line:

binmode($LogFH, ":utf8");

Error in batch run tree is:

Compare utility error 0000065280
Compare module error
Message number: 29, 18134

This problem exists for environments with SP17/SP7 installed, it used to work in past. In the meantime we also upgrade Oracle database from to, which could cause perl version upgrade.


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