The Customer Center Shows "design-time" Instead of Actual Values in Balance - Bill Details
(Doc ID 1636815.1)
Last updated on APRIL 18, 2014
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
This problem happens on Billing and Revenue Management (BRM) software 7.4 and 7.5.
When the bill has AR items with $0 amount for both item_total and due, Customer Center returns design-time error on the Balance - Bill Details GUI.
It is expected that it shows the actual bill details.
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