The Customer Center Shows "design-time" Instead of Actual Values in Balance - Bill Details

(Doc ID 1636815.1)

Last updated on APRIL 18, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


This problem happens on Billing and Revenue Management (BRM) software 7.4 and 7.5.

When the bill has AR items with $0 amount for both item_total and due, Customer Center returns design-time error on the Balance - Bill Details GUI.

It is expected that it shows the actual bill details.


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