Multiple Cancel Bill Payment Transactions Not Getting Correctly Stored in the Journal Table (Doc ID 1637811.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , multiple Bills paid in one transaction are not correctly stored in the journal tables.

Instructions to Re-create:

1.    In 'POS' menu select 'Transaction'.
2.    Select 'Billpay'
3.    Enter a valid Account No & select Next
4.    Enter valid amount select 'Next'
5.    Select another bill and Enter valid amount select 'Next'
6.    Select 'Cancel', pressed Yes when asked to confirm.
7.    EJ: It only shows one bill pay instead of 2, though total amount is correct.
8.    Follow steps 1 to 5 above and complete the tendering of the transaction.
9.    EJ shows only one Bill Pay, though total amount is shown for both.

Cause

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