Uploading files to a new directory on the content server fails with "The physical directory ... on the content server does not exist" (Doc ID 1637902.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle iLearning - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.0 version, Learner Administration

When attempting to upload content files onto the content server, creating directories fails with the following error:

ERROR
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The physical directory ... on the content server does not exist.
No files were uploaded to the content server. "


When content is uploaded into an existing directory, the issue does not occur.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into iLearning as administrator
2. Push [Admin] button and navigate to a learning object or folder
3. Push [Upload Files] and go through the wizard
Make sure you enter a Directory that does not yet exist

Cause

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