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Convergence Iwc.log File Is Not Being Updated (Doc ID 1637954.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Using Convergence 2-7.01 with Sun GlassFish Enterprise Server 2.1.1 Patch22.

The iwc.log file is not getting updated. It has not been updated since 31-Dec-2013. 

Looking at the Convergence "logs" directory, shows it is owned by "root:bin", whereas the last logs from Dec. 31st were owned by "glassfish:glassfish":

# ls -ld logs
drwxr-x---   2 root     bin           10 Dec 31 10:56 logs
# ls -l logs
total 29770
-rw-r--r--   1 glassfish glassfish 2097260 Dec 31 11:12 iwc.log
-rw-r--r--   1 glassfish glassfish 2097411 Dec 31 10:56 iwc.log.1
-rw-r--r--   1 glassfish glassfish 2097298 Dec 31 10:38 iwc.log.2
-rw-r--r--   1 glassfish glassfish 2097272 Dec 31 10:15 iwc.log.3
-rw-r--r--   1 glassfish glassfish 2097195 Dec 31 09:57 iwc.log.4
-rw-r--r--   1 glassfish glassfish 2097320 Dec 31 09:31 iwc.log.5
-rw-r--r--   1 glassfish glassfish   11922 Nov 25 10:18 iwc_admin.log

 

Changes

On December 31, 2013, Convergence was patched to patch -07.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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