Convergence Iwc.log File Is Not Being Updated

(Doc ID 1637954.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Using Convergence 2-7.01 with Sun GlassFish Enterprise Server 2.1.1 Patch22.

The iwc.log file is not getting updated. It has not been updated since 31-Dec-2013. 

Looking at the Convergence "logs" directory, shows it is owned by "root:bin", whereas the last logs from Dec. 31st were owned by "glassfish:glassfish":

 

Changes

On December 31, 2013, Convergence was patched to patch -07.

Cause

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