ReSA is Exporting Transaction with Audit Error, Causing POSUPLD to Abort with "Non-ORACLE Exception: Required Field is Empty" Error in TDETL Record (Doc ID 1637969.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Retail Sales Audit - Version 13.0.7 and later
Oracle Retail Merchandising System - Version 13.2 to 13.2.7 [Release 13.2]
Information in this document applies to any platform.
Checked for relevance 9-Sep-2016

Symptoms

Oracle Retail Sales Audit (ReSA) is exporting transaction with an audit error, causing POSUPLD to abort with "Non-ORACLE Exception: Required Field Is Empty" error in TDETL record.


Steps to Recreate:

  1. Set the UNIT_OF_WORK = ‘T’ in SA_SYSTEM_OPTIONS table.
  2. Create an RTLOG with only a sale transaction.  This sale should have items with discount applied, Promo type = ‘9999’ (RPM promotion), and a valid Promo ID filled.  The Promo Component field is left blank.
  3. Run the RTLOG upload processes to ReSA.
  4. Check the store_day status in the SA_STORE_DAY table to check that STORE_STATUS = ‘W’ and DATA_STATUS = ‘P’.
  5. Check the SA_TRAN_HEAD table to see the uploaded transaction with the ERROR_IND = ‘N’.
  6. Check the SA_TRAN_DISC table to check that the discounts are without the promo component.
  7. Check the SA_ERROR table for the ‘PROMO_COMP_REQ’ errors.
  8. Run the processes to export the sales to RMS.
  9. A POSU file is generated with the promo component left blank for the sale transaction.
  10. Try to upload the POSU generated.
  11. An error is thrown and stored in the error file:
posupld_1~20130311193508~field_has_value~~1412~ 1412: non-ORACLE exception Record #0000000003: Required field is empty

 

Changes

 

Cause

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