Users receive "we_openprocess - Error checking if task is complete." error accessing Work Queue Manager
(Doc ID 1638051.1)
Last updated on JUNE 07, 2021
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
MetaSolv Solution throws an "we_openprocess - Error checking if task is complete" error after opening a PSR or LSR order and immediately accessing their Work Queue via the Navbar > Home > My Work Queue.
Image of error
Error text
Business Impact
User annoyance.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |