Signal 11 While Fetching Product Information For an Account
(Doc ID 1638627.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]Information in this document applies to any platform.
Checked for relevance on 06-Nov-2015.
Symptoms
On : 7.4.0.0.0 version, Subscription Management
From cm log, the “Signal 11” error is occurring in “fm_subscription_read_acct_products.c” (PCM_OP_CUST_READ_ACCT_PRODUCTS) opcode function.
Stack trace from cm pinlog:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |