Signal 11 While Fetching Product Information For An Account

(Doc ID 1638627.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 06-Nov-2015.

Symptoms

On : 7.4.0.0.0 version, Subscription Management

From cm log, the “Signal 11” error is occurring in “fm_subscription_read_acct_products.c” (PCM_OP_CUST_READ_ACCT_PRODUCTS) opcode function.


Stack trace from cm pinlog:

 

Cause

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