Signal 11 While Fetching Product Information For an Account
(Doc ID 1638627.1)
Last updated on JULY 14, 2020
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 06-Nov-2015.
On : 22.214.171.124.0 version, Subscription Management
From cm log, the “Signal 11” error is occurring in “fm_subscription_read_acct_products.c” (PCM_OP_CUST_READ_ACCT_PRODUCTS) opcode function.
Stack trace from cm pinlog:
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