Store Credit Issue Transaction Fails With 'ORA-00001: Unique Constraint Violated' Error When Cycled After Reaching 9999 (Doc ID 1639500.1)

Last updated on OCTOBER 20, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to persist store credit issue transactions to the store database, the following error occurs in Oracle Retail Point of Service:


Steps to Reproduce:

  1. Issue store credit on business date A.
  2. Recycle store credits.
  3. Issue store credit on business date B.
  4. The same store credit number is generated by ORPOS, which fails to persist in the DB.

Cause

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