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'Server Connection Failed' Fatal Exception When Trying to Create Price Guide With Large Number of Intervals (Doc ID 1639841.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Retail Price Management - Version 13.2 and later
Information in this document applies to any platform.


When trying to create a price guide with 700000 intervals, Retail Price Management (RPM) aborts with below fatal exception:


"com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not successful .


Caused by: com.retek.platform.exception.RetekNetworkException: weblogic.rjvm.PeerGoneException: ; nested exception is:

    exception id: 1376344394706

    at com.retek.platform.service.EjbServiceLocator$ServiceToEjbAdaptor.invoke(


Steps to Reproduce:

1. Create a Price Guide: RPM -> Price Guides -> Create Price Guide.
2. Enter Name, Description, Currency and Press button.
3. Enter Interval Setup. Start Price = 0.01, End Price = 7000.00, Increment = 0.01, New Retail Based on = To Price.
4. Notice the screen is populated with intervals.
5. Save the price guide.
6. Notice Fatal Exception Error.




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