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OCA Client Login Failed with Error: "org.xml.sax.SAXParseException: The root element is required in a well-formed document" (Doc ID 1640177.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
***Check on Currency on Sept-01-2015***
***Check on Currency on Feb-2-2017***

Symptoms

ASAP OCA client is reporting following error when the users log in:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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