Error: "Primavera Risk Analysis Has Stopped Working" Appearing Erratically When Attempting To Launch PRA (Doc ID 1640650.1)

Last updated on JULY 25, 2017

Applies to:

Primavera Risk Analysis - Version 8.7.0060 and later
Information in this document applies to any platform.

Symptoms

"Primavera Risk Analysis has stopped working" errors when launching software.  Errors reference problems with ntdll.dll or other dll files.

Data Execution Prevention (DEP) is enabled on the computer where PRA is installed.

Cause

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