Documentation Error For Siebel/iConnect CCA Configuration Parameter cca-response-handler-impl (Doc ID 1640968.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Knowledge - Version 8.4.2.2 and later
Information in this document applies to any platform.

Symptoms

The currently published Oracle Knowledge iConnect For Siebel Contact Center Integration Guide for OK v8.5.1 describes an incorrect value for the CCA configuration parameter cca-response-handler-impl

Cause

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