New Product Family Not Showing up for Users via Case Open Screen (Doc ID 1641039.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

Oracle Argus Safety Version 7.0.3

Adding a new Product Family is not showing up in the drop down list in Case - Open Search by Product Family unless the user messagecache is cleared


NAVIGATION / REPLICATION PATH:



Works once user cache is cleared on webserver

 

Cause

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