Adjustments Impact the Total Due in Current Bill's Invoice but Appear on the Next Bill’s Invoice Instead (Doc ID 1641558.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

The problem is that adjustments posted after the billing date, but before billing actually happens impact the total due of the current bill's invoice but appear on the next bill’s invoice instead.

Example :

  1. 01/01 : 
    • Create a new customer purchasing a simple Monthly Cycle Forward (MCF) item and making sure the billing cycle starts immediately
       
    • START of the JAN billing cycle (01/01 -> 31/01)
       
  2. 31/01 :
    • END of the JAN billing cycle
       
  3. 01/02 :
    • Billing to generate the JAN bill is NOT run (yet)
       
    • START of the FEB billing cycle (01/02 -> 28/02)

  4. 03/02 :
    • Post an item level adjustment on the JAN cycle MCF item:

       

      Cause

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