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Field Activity Completion Is Not Updating Meter Location Code On Service Point If SP_ID Is Not Blank (Doc ID 1641707.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

During FA Completion XAI submission, processing of Generic Step types is not performed whenever the related Id is populated.

Steps To Recreate
Create a FA with FA Type containing Change Service Point Step Type
Submit a C1FACompletionWithSteps XAI Request containing changes of Meter Location.
Ensure that SP ID is populated
Verify that Meter Location is not populated on the SP.

Changes

The Cobol Program for FA Upload Completion was modified to process generic steps based on their existing FA Completion Sync Request and Reference ID value.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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