Re-use of Domain Name For Web Hosting Product Not Getting Set to Available on Cancel of PSR Receive Error: "The current Domain is unavailable at this time. Please select another Domain" (Doc ID 1641708.1)

Last updated on APRIL 16, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On a supplement cancel of a PSR order, the domain name, user id and password on that PSR for a Web Hosting / Domain product is updated to "Unavailable" status from "Pending"; however the ‘To effective date’ is not set. The user receives the following error when the same domain Name is reused.



Cause

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