My Oracle Support Banner

Re-use of Domain Name For Web Hosting Product Not Getting Set to Available on Cancel of PSR Receive Error: "The current Domain is unavailable at this time. Please select another Domain" (Doc ID 1641708.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On a supplement cancel of a PSR order, the domain name, user id and password on that PSR for a Web Hosting / Domain product is updated to "Unavailable" status from "Pending"; however the ‘To effective date’ is not set. The user receives the following error when the same domain Name is reused.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.