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Is There A Way To Change The Last Four Digits Of Account Number To Non Zeroes (Doc ID 1641907.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework

The goal of this document is to verify if there is  a way to change the last four digits of account number to non zeroes.

Why ? If a CC&B customer wants to use bill pay with a bank and if the have multiple water bill accounts using CC&B, most banks suppress all digits except the last four. In this case, all bill pay accounts would have 0000 at the end? This is not good.


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