Unable To Add/Upload Documents To PSR From The Shared Folder (Doc ID 1641983.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Whenever User uploads a document into PSR order from the shared folder, path gets changed and shows as “C:\fakepath\.pdf” under Links in PSR. It is not accessible.

 

 

Cause

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