Cannot open the case due to Internal Server Error 500 OR VBScript runtime error 800a000d (Doc ID 1642523.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 6.0.5 and later
Information in this document applies to any platform.

When opening the case, the following error occurs:

500 - internal server error

Microsoft VBScript runtime error '800a000d'
Type mismatch: '[string: ""]'
/CaseForm/Common/CF_Validation.asp, line 29

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In this Document

Symptoms

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