Error: "Failed To Launch P6Connector" When Launching Timescaled Logic Diagram (TSLD) (Doc ID 1642882.1)

Last updated on OCTOBER 01, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 and later
Primavera P6 Professional Project Management - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.2 SP2 FP9 version, P6 Desktop Client / Standalone Login, Tech and Install

When attempting to launch Timescaled Logic Diagram, the following error occurs.

ERROR
-----------------------

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: P6Connector.exe
  Application Version: 8.2.2.7096
  Application Timestamp: 5187b9e6
  Fault Module Name: KERNELBASE.dll
  Fault Module Version: 6.1.7601.18229
  Fault Module Timestamp: 51fb1116
  Exception Code: e0434352
  Exception Offset: 0000c41f
  OS Version: 6.1.7601.2.1.0.18.10
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Primavera.Look.DataAccess.FailedToLaunchP6ServiceException: Failed to launch P6Connector
  at Primavera.Look.DataAccess.DataAccessModule.RegisterServices()
  at Primavera.Look.Infrastructure.ModuleHelper.RegisterModule[T](IUnityContainer uc)
  at Primavera.Look.BootStrapper.InitModules(Boolean newSurface)
  at P6Look.App.RunApplicationStartup()
  at P6Look.App.Application_Startup(Object sender, StartupEventArgs e)

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: p6viewer.exe
  Problem Signature 02: 8.2.2.7096
  Problem Signature 03: 5187b9c7
  Problem Signature 04: Microsoft.Practices.EnterpriseLibrary.ExceptionHandling
  Problem Signature 05: 4.1.0.0
  Problem Signature 06: 4905f4bc
  Problem Signature 07: 12d
  Problem Signature 08: ca
  Problem Signature 09: FUBV21AXAANWXNW1H1IUFLUXEZ1Y44LQ
  OS Version: 6.1.7601.2.1.0.18.10
  Locale ID: 1033
  Additional Information 1: e838
  Additional Information 2: e83843ac89ac607d06d13848ef51facc
  Additional Information 3: e39e
  Additional Information 4: e39e6ab042810b96de879312f4b93b12

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the TSLD.

Cause

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