My Oracle Support Banner

Error: "ORA-00600: internal error code, arguments: [4193]" in Alert Log When Attempting to Connect to a P6 Oracle Database (Doc ID 1643195.1)

Last updated on JUNE 07, 2021

Applies to:

Primavera P6 Professional Project Management - Version 8.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.1.1.0 and later
Information in this document applies to any platform.

Symptoms

SYMPTOM #1

When attempting to connect to a P6 Oracle db through the Database Configuration, the following error occurs.

ERROR

Bad public user name or password. Database Server Error: ORA-01034: Oracle not available ORA-27101: shared memory realm does not exist.

The alert log (alert_xe.log) shows:

ORA-00600: internal error code, arguments: [4193], [334], [337], [], [], [], [], []

 

SYMPTOM #2

When attempting to login to P6 Professional, the following error occurs:

ERROR

Event Code: ORAIE-0085-2
Description: ORA-00600: internal error code, arguments: [15753], [2], [1347965771], [0x2E5596BFE8], [], [], [], [], [], [], [], []

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.