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Error: "ORA-00600: internal error code, arguments: [4193]" in Alert Log When Attempting to Connect to a P6 Oracle Database (Doc ID 1643195.1)

Last updated on MAY 01, 2023

Applies to:

Primavera P6 Professional Project Management - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.



When attempting to connect to a P6 Oracle db through the Database Configuration, the following error occurs.


Bad public user name or password. Database Server Error: ORA-01034: Oracle not available ORA-27101: shared memory realm does not exist.

The alert log (alert_xe.log) shows:

ORA-00600: internal error code, arguments: [4193], [334], [337], [], [], [], [], []



When attempting to login to P6 Professional, the following error occurs:


Event Code: ORAIE-0085-2
Description: ORA-00600: internal error code, arguments: [15753], [2], [1347965771], [0x2E5596BFE8], [], [], [], [], [], [], [], []


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