"ORA-00600: internal error code, arguments: [4193]" Shown in Alert Log And Cannot Connect to P6 Database

(Doc ID 1643195.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Primavera P6 Professional Project Management - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to connect to a P6 Oracle db through the Database Configuration, the following error occurs.


Bad public user name or password. Database Server Error: ORA-01034: Oracle not available ORA-27101: shared memory realm does not exist.

The alert log (alert_xe.log) shows:

ORA-00600: internal error code, arguments: [4193], [334], [337], [], [], [], [], []




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms