Filing Submission Failed after Tracker 6.8.2 Upgrade with Error Code 1, SOAP-ENV:Client Type: JAXRPCTIE0 (Doc ID 1643289.1)

Last updated on FEBRUARY 16, 2016

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

The following error is received when a user submits a filing:

"Filing submission failed
Error Code = 1
Submission error for Project Id: nnnnn
  Submission type: Filing Submission
  Code: SOAP-ENV:Client
  Type: JAXRPCTIE01: caught exception while handling request: unexpected element name: expected={uri:org.serff.SpiService.types}filingFees,actual={uri:org.serff.SpiService.types}includeExchangeIntentions
  Detail: No Detail

The environment is upgraded to Tracker 6.8.2 and users are testing the submission process against SERFF beta.

Changes

 Upgraded to Tracker 6.8.2 version.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms