Pipeline Reports Error in Process Log : ERR_ACCOUNT_DB_UPDATE_FAILED
(Doc ID 1643383.1)
Last updated on MARCH 23, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
On : 7.4.0.0.0 version, Pipeline Manager
Receiving an ERR_ACCOUNT_DB_UPDATE_FAILED when trying to process or recycle CDRs.
Scenario:
After restart of the pipeline, it can get a single CDR through but at some point it seems to lose its memory on the account information and receives ERR_ACCOUNT_DB_UPDATE_FAILED error.
The account poids look fine after taking a single account dump after the initial pipeline startup. But, later, it returns a different result with the same the same semaphore.
From process log:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |