Pipeline Reports Error in Process Log : ERR_ACCOUNT_DB_UPDATE_FAILED
Last updated on JUNE 29, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Pipeline Manager
Receiving an ERR_ACCOUNT_DB_UPDATE_FAILED when trying to process or recycle CDRs.
After restart of the pipeline, it can get a single CDR through but at some point it seems to lose its memory on the account information and receives ERR_ACCOUNT_DB_UPDATE_FAILED error.
The account poids look fine after taking a single account dump after the initial pipeline startup. But, later, it returns a different result with the same the same semaphore.
From process log:
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