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Batch Scheduler Failing With "Unexpected Exception While Setting Db Context User To 'SYSUSER'" in DISTRIBUTED Mode (Doc ID 1643662.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
TUGBU - Tax Utilities Global Business Unit
TPW - Threadpoolworker

 

Our BatchScheduler is failing with the following error.

The root LoggedException was: Unexpected exception while setting module name to 'TUGBU Idle'
and
The root LoggedException was: Unexpected exception while setting db context user to 'SYSUSER'

A restart seems to have fixed the issue, but need to understand the cause and if there is a fix.

 

Threadpoolworker logs include:

 

Solution

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