Immediate Submission of Revision Order Fails to Create Order due to Duplicate Order Key
(Doc ID 1644578.1)
Last updated on JANUARY 27, 2021
Applies to:
Oracle Communications Order and Service Management - Version 7.0.3 to 7.2.2 [Release 7.0.0 to 7.2]Information in this document applies to any platform.
Symptoms
On : OSM 7.x , Order Request Processor
ACTUAL BEHAVIOR
---------------
Immediate submit of revision fails to create order due to duplicate order key.
Problem noticed using OSM PIP cartridges. Submit order 'SalesOrder10000Deliver.xml', and without any delay submit order 'SalesOrder10000Cancel.xml
EXPECTED BEHAVIOR
-----------------------
OSM should accept revision order.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a order using 'SalesOrder10000Deliver.xml'
2. Place a revision order
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to place a revision order
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |