Why Does a Momentary M-NEW Event That is Sent to a Crew Go to CMP and Not M-CMP? (Doc ID 1644736.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.10.0 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Information in this document applies to any platform.

Goal

Why does a momentary M-NEW event that is sent to a crew to CMP and not M-CMP?
Are there missing M- states or are some state transitions missing?

If a M-NEW ticket is sent to a crew, it goes to CMP upon final completion.
If the ticket is not sent to a crew, it goes to M-CMP upon final completion.
 

Solution

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