OSM throws Exception: Fail to find password credential with specified map and key name

(Doc ID 1644793.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

The customer is getting error bellow under high load of the work orders though mapName exists and users exists. The issue is intermittent and only under high sustained load.


11-Dec-2013 2:00:05,748 EST PM> <INFO>
<osm-osmemailprovisioning.SendEmailRequestJmsToYahoo> <[ACTIVE]
ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'>
<**************EmailActivationTask:Request Transaction Logging
Status=success***************>
<11-Dec-2013 2:00:05,753 EST PM> <DEBUG> <eventengine.EventDispatcherEJB>
<[ACTIVE] ExecuteThread: '12' for queue: 'weblogic.kernel.Default
(self-tuning)'> <Set JMS priority to [3]>
<11-Dec-2013 2:00:05,757 EST PM> <DEBUG> <eventengine.EventDispatcherEJB>
<[ACTIVE] ExecuteThread: '50' for queue: 'weblogic.kernel.Default
(self-tuning)'> <Set JMS priority to [3]>
<11-Dec-2013 2:00:05,777 EST PM> <ERROR> <rule.XQueryHelper> <[ACTIVE]
ExecuteThread: '36' for queue: 'weblogic.kernel.Default (self-tuning)'>
<Error in call to extension function {public abstract org.w3c.dom.Document
com.mslv.oms.automation.AutomationContext.getCredentialAsXML(java.lang.String,
java.lang.String) throws
com.mslv.oms.automation.AutomationException,java.rmi.RemoteException}:
Exception in extension function com.mslv.oms.automation.AutomationException:
@ Fail to find password credential with specified map and key name.. .
File[*module with no systemId* (actual location resolved to [*module with no
systemId*])] Line[55] Column[-1]
[

Caused by: java.security.AccessControlException: access denied
(oracle.security.jps.service.credstore.CredentialAccessPermission
context=SYSTEM,mapName=OSM_Creds,keyName=Credential read)

Cause

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