The AR_BILLINFO Field Item Is Wrong In A Reversal Payment For Account Child
(Doc ID 1645158.1)
Last updated on MARCH 29, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 and laterInformation in this document applies to any platform.
Goal
Scenario:
1. There is an account A (Single).
2. Account A has one bill.
3. A payment is made for the bill.
4. Created a hierarchy with Account A as a child and Account B as a Parent.
5. Made reversal payment of the step 3, and in the AR_BILLINFO field of the item we see the value of account B (Parent).
The payment was made when the Account A was single, so it is expected that the value of AR_BILLINFO should be of account A .
Solution
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In this Document
Goal |
Solution |
References |