The AR_BILLINFO Field Item Is Wrong In A Reversal Payment For Account Child (Doc ID 1645158.1)

Last updated on APRIL 16, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Scenario:

1. There is an account A (Single).
2. Account A has one bill.
3. A payment is made for the bill.
4. Created a hierarchy with Account A as a child and Account B as a Parent.
5. Made reversal payment of the step 3, and in the AR_BILLINFO field of the item we see the value of account B (Parent).

The payment was made when the Account A was single, so it is expected that the value of AR_BILLINFO should be of account A .
 

Solution

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