IM Cannot Attach Certain File Types (Doc ID 1645497.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Knowledge - Version 8.5.1 and later
Information in this document applies to any platform.

Goal

When clicking "Add Attachments" in IM Console or Save, it reports this error:
"The file type is invalid, and the file cannot be uploaded. Please contact your system administrator"
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms