Posting Fails for Credit Memo Created by Reversing a Debit Memo (Doc ID 1645632.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.4.4 to 13.1.5 [Release 13.1]
Information in this document applies to any platform.

Symptoms

Credit Memo created due to reversal of a debit memo does not post when the dispute is partially approved.


Steps to Recreate:

1. Create a Purchase Order (PO) with 3 items.
2. Ship and receive the PO completely.
3. Create invoice with quantity discrepancy for all three items.
4. Resolve using Debit Memo Quantity for all three items.
5. Open the Debit Memo in view mode and reverse the debit memo.  Credit memo is created in disputed status.
6. Deny one item and approve 2 items in the disputed credit memo.
7. Run posting batch.
8. Invoice and Debit Memo is posted, but the Credit Memo is not posted.  There is a balancing error: "Header amount of 96 does not equal to total detail amount of 206"

Cause

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