Database Server Error: OCI version 11.2.0.1.0 Production is not supported, when attempting to connect to the database (Doc ID 1645909.1)

Last updated on JUNE 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.0 to 7.0 3.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.

Symptoms

On : 7.0 SP3 version, Primavera P6 Professional Project Management, database configuration module

When attempting to Create an alias connection,
the following error occurs.

ERROR
-----------------------
Database Server Error: OCI version 11.2.0.1.0 Production is not supported

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Loggin to Project management
2. Create a database connection
3. Enter the database public username and password

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot loggin to PM.

Cause

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