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Database Server Error: OCI (Oracle Call Interface) version 11.2.0.1.0 Production is not supported, when attempting to connect to the database (Doc ID 1645909.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.0 to 7.0 3.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.

Symptoms

When attempting to Create an alias connection, the following error occurs:

ERROR

Database Server Error: OCI version 11.2.0.1.0 Production is not supported.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to Project management.
2. Create a database connection.
3. Enter the database public username and password.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot login to Project Management.

Cause

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In this Document
Symptoms
Cause
Solution
References


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