CIS 4.5/4.6 - "Client Found Response Content Type of '', but Expected 'text/xml' Error (Doc ID 1662769.1)

Last updated on JULY 24, 2014

Applies to:

Oracle Health Sciences CIS - Version 4.5.1.2 and later
Information in this document applies to any platform.

Symptoms

 CIS 4.5/4.6 sync from InForm to Clintrial results in:

There was a problem trying to send transactions to the InForm Adapter

Client found response content type of '', but expected 'text/xml'.

   at .CISSynchAdapter.SynchOrchestration.SynchEngine.ExecuteCISSynch(SynchConfigItem synchConfigItem) in E:\CISNeptune\SourceCode\CISSynchAdapter\CISSynchOrchestration\SynchEngine.cs:line 304
   at .CISSynchAdapter.Processor.CISSyncExecuter.ExecuteSync(String syncGuid) in E:\CISNeptune\SourceCode\CISSynchAdapter\CISSyncProcessor\CISSyncExecuter.cs:line 131

No errors appear in CIS, InForm Adapter or InForm Server Adapter event logs

From the Clintrial to Inform direction the error will appear in the adapter log similar to this:

08:37:52 informadapter.transactionadapter.webservice[error] 0 2014-06-12 08:37:52,863 [260240] ERROR InFormAdapter.TransactionAdapter.WebService General Information ********************************************* Additional Info: UniqueIdentifier: 31071816 ApplicationName: InFormAdapter.TransactionAdapter.WebService PlatformVersion: 1.1.368.0 CompanyName:  Incorporated Manifest File E:\\Inform Adapter\TransactionAdapter\bin\DeploymentManifest.xml not found: Information could not be accessed. OS: Windows2003 LocalDateTime: 6/12/2014 8:37:52 AM UTCDateTime: Thu, 12 Jun 2014 08:37:52 GMT AppDomainName: /LM/W3SVC/1/Root/informadapterel006/TransactionAdapter-8-130469406503286596 AppDomainVersion: 1.1.4322.2379 WindowsIdentity: NT AUTHORITY\NETWORK SERVICE UICulture: en-US ThreadCulture: en-US 1) Exception Information ********************************************* Exception Type: .Adapter.Framework.Common.Exceptions.Messages.AdapterException MessageId: GENERAL Message: A General Error Occured Severity: Error MachineName: MBELVMIAAPP006 CreatedDateTime: 6/12/2014 8:37:51 AM AppDomainName: /LM/W3SVC/1/Root/informadapterel006/TransactionAdapter-8-130469406503286596 AppDomainVersion: 1.1.4322.2379 ThreadId: 260240 ThreadIdentityName: WindowsIdentityName: NT AUTHORITY\NETWORK SERVICE UniqueIdentifier: 31071816 ExceptionId: .Adapter.Framework.Common.Exceptions.Messages.GENERAL TargetSite: HelpLink: Source: 2) Exception Information ********************************************* Exception Type: System.Web.Services.Protocols.SoapException Actor: Code: http://schemas.xmlsoap.org/soap/envelope/:Server Detail: System.Xml.XmlElement Message: There was an exception running the extensions specified in the config file. --> Maximum request length exceeded. TargetSite: System.Object[] ReadResponse(System.Web.Services.Protocols.SoapClientMessage, System.Net.WebResponse, System.IO.Stream, Boolean) HelpLink: Source: System.Web.Services StackTrace Information ********************************************* at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at .InFormAdapter.ServerAdapter.WebClient.ServerAdapterClient.ServerAdapterWse.PutTransactions(XmlElement request) in E:\InformAdapter\ServerAdapter\WebClient\Web References\ServerAdapterClient\Reference.cs:line 65 at .InFormAdapter.ServerAdapter.WebClient.ServerAdapter.PutTransactions(PutTransactionsRequest request) in E:\InformAdapter\ServerAdapter\WebClient\ServerAdapter.cs:line 179 at .InFormAdapter.TransactionAdapter.WebService.TransactionAdapterGateway.PutTransactions(XmlElement xmlRequest) in E:\InformAdapter\TransactionAdapter\WebService\TransactionAdapterGateway.cs:line 52 at .Adapter.Framework.Common.WebService.BigBrother.ExecuteWebMethod(WebMethodExecuter method, XmlElement xmlRequest) in E:\AdapterFramework\Framework\Common\WebServiceUtils.cs:line 57

Cause

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