Web Workspace Keeps Prompting to Install Java (Doc ID 1663371.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.8.1.2 to 1.11.0.4 [Release 1.8 to 1.11]
Oracle Network Management for Utilities - DMS - Version 1.8.1.2 to 1.11.0.4 [Release 1.8 to 1.11]
Information in this document applies to any platform.

Symptoms

When a user launches Web Workspace, they are prompted to install Java 6 Update 25.  The application keeps redirecting to the java.com download page.

They have a newer version of Java already installed on their system.

If they install the older version of java as well, it prompts them to install Java again the next time they launch Webworkspace.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms