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Email Attachment Not Appearing In Convergence (Doc ID 1663794.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Email attachment is not displayed in the Convergence Message list or when viewing the message.  Other mail clients like Thunderbird do display the attachment link.

Changes

MIME header in the message uses Content-ID to reference the attachment, but there is no actual reference found in any other message body parts.   


EX:

 

Cause

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In this Document
Symptoms
Changes
Cause
 3. Intended usage
Solution
References


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