Error Cancelling Order In O2A Cartridges After adding Customization (Doc ID 1664581.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

We are using the O2A cartridges and we create several components to meet the customer requirements. In it you can see 3 functions orchestrated in parallel. When we executed an order and these functions are started, we tried to cancel the order but i am getting the error:

Error on line 53 of ComponentDataManagementModule.xquery:
  XPTY0004: A sequence of more than one item is not allowed as the result of function
  componentdatafn:getOrderComponentByComponentKey() (,
  , ...)
  at componentdatafn:getOrderComponent() (*module with no systemId*#47)
  at local:getCreateCommunicationsServicesProvisioningOrderRequestTaskOutput() (*module with no systemId*#120)
<ExecuteThread: '12' for queue: 'oms.automation'> , , ...) . . File[http://xmlns.oracle.com/communications/ordermanagement/pip/componentdatafn/ComponentDataManagementModule.xquery (actual location resolved to [osmmodel:///OracleComms_OSM_O2A_CommonUtility/1.0.0.0.0/resources/ComponentDataManagementModule.xquery])] Line[53] Column[-1]
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms