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How to Add a Custom Column from the Incidents Table to Trouble Info > Callers View or Call Info (Doc ID 1664948.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Network Management for Utilities - DMS - Version and later
Oracle Utilities Network Management System - Version and later
Information in this document applies to any platform.


Would like to add a special instructions column from the INCIDENTS table to the Callers List Comments area on Trouble Info.  How can this be accomplished?
This would be in addition to the normal comments already displayed.


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