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How to Add a Custom Column from the Incidents Table to Trouble Info > Callers View or Call Info (Doc ID 1664948.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.11.0 and later
Oracle Utilities Network Management System - Version 1.11.0 and later
Information in this document applies to any platform.

Goal

Would like to add a special instructions column from the INCIDENTS table to the Callers List Comments area on Trouble Info.  How can this be accomplished?
This would be in addition to the normal comments already displayed.

Solution

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