Demantra Production System Is Down After Applying Some Patches

(Doc ID 1665131.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.


On : version, Install

When attempting to log into Collaborator Workbench after applying patches,
the following error occurs.

at com.demantra.applicationServer.metaDataObjects.user.UserList.loadUserData(
at com.demantra.applicationServer.metaDataObjects.user.UserList.(
at com.demantra.applicationServer.metaDataObjects.component.ComponentsList.loadAsServer(

The issue can be reproduced at will with the following steps:
1. apply some patches, including CPU patch
2. start application server
3. try to log into CWB


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