Incorrect Message Number In Base Plug-in Script C1-CreObjFA (Doc ID 1666019.1)

Last updated on DECEMBER 30, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, UT - Utilities

ACTUAL BEHAVIOR
---------------
The base algorithm C1-CREOBJFA creates an object from a field activity remark.
It also adds an FA log. The problem is that the base algorithm uses an incorrect message number (Message 11002, 19401: Geocode not found for the given address) when adding the FA log

Admin Menu - S - Script - C1-CreObjFA
Step - 30 - Add FA log
move "parm/hard/fieldActivityRemark/id/fieldActivityId" to
"C1-AddFieldActivityLog/fieldActivityId";

  //Get expanded message
  move '11002' to "F1-ReturnMessage/input/messageCategory";
  move '19401' to "F1-ReturnMessage/input/messageNumber";
  move '1' to "F1-ReturnMessage/input/messageParmCollCount";

Here the (Message 11002, 19401: Geocode not found for the given address) should not be used in such situation.

EXPECTED BEHAVIOR
-----------------------
Message should be %1 is created (11002, 19404) when creating an FA log for created target objects

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, wrong message displayed when creating an FA log for created target objects which makes the action confused.

Cause

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