Change Password Feature Not Working in Permissioning Center (Doc ID 1666551.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 04-May-2016.

Symptoms

When using Permissioning Center (PS19), change password functionality is not working during login or within the application. This issue does not happen with Permissioning Center (PS16)

Use Case: During login
     Permissioning Center (PS16) - receive the pop up box, enter old and new password and click OK. Password successfully changed, and logged into the tool.
     Permissioning Center (PS19) - do not receive pop up box, buttons grey out and no error or other message is reported.

Use Case: Inside application
     Permissioning Center (PS19) - when attempting to change password from inside the application after logging in (using File/Change Password) there is no response. A pop up window for entering credentials is expected.
     Permissioning Center (PS16) - when attempting to change password from inside the application after logging in (using File/Change Password), the Change Password pop up box comes up, enter the details and click OK – password successfully changed.

Cause

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