"Problem With ORACLE_CLIENT_HOME" When Updated the Oracle Home After a Database Upgrade

(Doc ID 1666754.1)

Last updated on APRIL 28, 2014

Applies to:

Oracle Real-Time Scheduler - Version 2.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Utilities Framework - Version 4.1.0 and later
Information in this document applies to any platform.

Symptoms

We recently upgraded the database for our OUFW application from Oracle Database 11.2.0.1 to 11.2.0.3.

Once the upgrade was completed, we uninstalled the 11.2.0.1 home. The new database is up and running, and can be connected both locally and remotely (via SQL+ or TOAD).

Upon attempting to reconfigure the application using "ConfigureEnv.cmd -i", choosing option 1, and entering the new oracle home, we received the error "Problem with the ORACLE_CLIENT_HOME" and the value cannot be updated. How can the ORACLE_CLIENT_HOME be reset?

Cause

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